# Build Your Career: PT Infomedia Nusantara (Telkom Group) Open Recruitment for Call Center Agents
Navigating the job market can feel overwhelming, but landing a role with an industry leader offers a transformative step for your professional journey. If you have been searching for a stable, growth-oriented career path within a renowned organization, the latest hiring initiative by PT Infomedia Nusantara presents a prime opportunity. As a prominent subsidiary of the Telkom Group, this enterprise continues to shape the communication and information landscape, making it an exceptional workplace to expand your skill set and achieve long-term career stability.
## Understanding PT Infomedia Nusantara
Established as a pioneer in telephone directory services in Indonesia, PT Infomedia Nusantara boasts a rich history dating back to 1975. Initially known for publishing the iconic Telkom Yellow Pages, the organization has continually evolved to meet the dynamic demands of the digital era. Today, the company operates on three robust business pillars, cementing its reputation as a trusted leader in customer relationship management and digital media solutions. Backed by Telkom Indonesia and PT Multimedia Nusantara, joining this corporate family means becoming part of a legacy defined by innovation, professionalism, and nationwide impact.
## Available Career Opportunity: Call Center Agent
Are you passionate about helping others and equipped with stellar communication skills? PT Infomedia Nusantara is currently seeking motivated individuals to fill the Call Center Agent position.
In this vital role, you will serve as the primary brand representative, addressing customer inquiries, delivering accurate information, and efficiently resolving complaints. Your dedication will directly contribute to elevating customer satisfaction and upholding the company's high service standards.
Key Job Responsibilities
* Handle inbound customer inquiries with professionalism, empathy, and efficiency.
* Provide accurate details regarding products, services, and general information.
* Manage and resolve customer complaints in accordance with company protocols.
* Ensure every customer interaction leaves a positive impression of the Telkom Group brand.
## Candidate Qualifications and Requirements
To ensure a seamless fit for this dynamic environment, applicants must meet the following criteria:
* Educational Background: Minimum Diploma (D3) degree from a State University (PTN) with a minimum GPA of 2.75, or from a Private University (PTS) with a minimum GPA of 3.00.
* Age Limit: Maximum 30 years old (applicable to both male and female candidates).
* Communication Skills: Possess exceptional verbal communication abilities that are clear, articulate, and easily understood by diverse callers.
* Teamwork: Demonstrated capability to collaborate effectively within a diverse team.
* Technical Literacy: Proficient in operating computers and navigating standard workplace software.
* Multitasking: Highly adaptable with the ability to manage multiple tasks simultaneously in a fast-paced setting.
* Work Flexibility: Willing and ready to work in a rotating shift schedule.
* Language Proficiency: Basic command of the English language.
* Work Location: Semarang, Central Java.
## Why You Should Apply
Securing a position as a Call Center Agent with PT Infomedia Nusantara goes beyond a standard paycheck; it is a gateway to accelerated professional development. Working within the Telkom ecosystem exposes you to industry-best practices, advanced communication technologies, and invaluable corporate networking. Furthermore, the experience gained here builds a strong foundation for future leadership roles within the telecommunications and customer service sectors.
Take control of your professional future today by preparing your application documents, ensuring you meet all specified criteria, and stepping forward into a rewarding career with PT Infomedia Nusantara.