# Build Your Career with KAI Services: PT Reska Multi Usaha Hiring Event
Stepping into a rewarding professional journey within the transportation and hospitality industry just became easier. PT Reska Multi Usaha, widely known as KAI Services, has officially announced its latest recruitment drive. Established in 2003 as a vital subsidiary of PT Kereta Api Indonesia (Persero)—the primary state-owned railway enterprise with a rich 67-year operational legacy—the company continuously drives excellence forward.
KAI Services oversees a diverse portfolio of passenger-centric business units. From onboard dining solutions, Service on Train (SOT), and specialized catering to Loko Cafe, Loko Kiosk, and strategic parking management, the organization remains dedicated to elevating the everyday travel experience. For ambitious job seekers looking to make a meaningful impact, the upcoming October 2026 career intake presents an exceptional opportunity to join a dynamic nationwide team.
## Exciting Career Opportunity: Mobile Customer Service (Holiday Season 2026/2027)
To ensure seamless passenger experiences during the upcoming high-volume holiday seasons, KAI Services is actively seeking enthusiastic professionals for the Customer Service Mobile (CSM) role specifically for the Christmas 2026 and New Year 2027 transport period.
In this dynamic position, you will act as the primary frontline ambassador for passengers. Your core mission involves delivering proactive, door-to-door, and station-wide assistance. You will guide travelers, provide critical route information, and promote exclusive KAI service campaigns using an engaging, proactive approach.
Key Candidate Qualifications
To qualify for this frontline hospitality role, applicants must meet the following baseline professional and physical criteria:
* Educational Background: Minimum high school diploma (SLTA/SMA or equivalent).
* Age Limits: Maximum 30 years old for male applicants; maximum 28 years old for female applicants.
* Marital Status: Must be single (unmarried) at the time of application.
* Physical Requirements:
* Minimum height of 160 cm for males and 155 cm for females, with a proportional body posture.
* Good physical and mental health, with absolute freedom from color blindness.
* Male candidates must be free of tattoos and body piercings.
* Personal Presentation: Possess a well-groomed, neat, and polished appearance coupled with high professional standards.
* Soft Skills: Naturally friendly, deeply service-oriented, possessing stellar communication skills, and completely ready to work flexible rotating shifts.
* Administrative Readiness: Must possess an active National Health Insurance (BPJS) card and a Taxpayer Identification Number (NPWP).
Regional Station Placements
Selected candidates will be deployed strategically across two major operational regions (Daop):
* Daop 1 Jakarta (Stations): Gambir, Pasar Senen, Jatinegara, Bekasi, Cikarang, Karawang, Cikampek, and Sukabumi.
* Daop 2 Bandung (Stations): Bandung, Kiaracondong, Cimahi, and Tasikmalaya.
## How to Apply for the KAI Services Recruitment 2026
If you match the criteria and feel ready to excel in this passenger-facing role, prepare your comprehensive curriculum vitae (CV) along with a professional passport-style photograph. Send your application package directly to the designated regional email address corresponding to your preferred placement location:
* Daop 1 Jakarta Applicants: Send to `[email protected]`
* Daop 2 Bandung Applicants: Send to `[email protected]`
`[Full Name]_[Position]_[Domicile]` (Example: Rara_CSM_Bandung)
## Critical Recruitment Warnings
* Only shortlisted candidates who fulfill all stated administrative and physical criteria will proceed through the selection stages.
* The entire recruitment process at PT Reska Multi Usaha (KAI Services) is 100% free of charge.
* The organization does not implement any refund policies, nor does it partner with travel agencies or third-party logistics providers. No fees will ever be requested or reimbursed for transportation or accommodation.
* Applicants are strongly urged to ignore any external parties or individuals claiming they can guarantee employment or influence the selection outcome.
* The evaluation process utilizes a strict knockout system (sistem gugur), and the final decisions made by the recruitment committee are absolute and indisputable.