# Career Opportunity: Customer Service Staff at PT Grahabuana Cikarang
Located just 40 minutes from the heart of Jakarta, Jababeka City serves as a premier independent township and a cornerstone of Indonesia’s industrial economy. As a strategic hub for residential living, business operations, and investment, Jababeka continues to expand its professional footprint in the East Jakarta corridor. We are currently seeking a dedicated and proactive individual to join our team as a Customer Service Staff (CCU) at PT Grahabuana Cikarang.
## Role Overview and Responsibilities
As a Customer Service representative, you will act as the primary point of contact for our stakeholders, ensuring that every interaction reflects the professional standards of Jababeka City. Your core responsibilities will include:
* Unit Handover Management: Overseeing and facilitating the formal process of unit handovers to owners and tenants.
* Customer Advocacy: Addressing and resolving customer inquiries, feedback, and complaints with a solution-oriented mindset.
* Administrative Excellence: Managing operational documentation and maintaining organized records to ensure seamless business processes.
## Candidate Qualifications
We are looking for a candidate who is ready to contribute to a fast-paced environment and possesses the following credentials:
* Educational Background: Minimum Diploma (D3) or Bachelor’s (S1) degree, preferably in Communications or Management.
* Professional Experience: At least one year of proven experience in a similar customer service or administrative role.
* Technical Skills: Proficiency in Microsoft Office Suite is essential for daily administrative tasks.
* Interpersonal Traits: A friendly, enthusiastic, and highly adaptable personality with exceptional active communication skills.
* Availability: Must be able to join the team immediately.
## Work Location and Application Process
This position is based in Cikarang, the heart of our industrial and residential development. If you are passionate about customer service and ready to advance your career with a leading developer, we invite you to submit your application.
To apply, please send your updated curriculum vitae to:
Email: [email protected]
Subject Format: Name_Position (e.g., JohnDoe_CustomerService)
Join us at PT Grahabuana Cikarang and take the next step in your professional journey within one of Indonesia’s most dynamic urban developments.